My name is Jim Rinaldi. I am President and the Founder of Star Painting...and we do something unique in the painting business in that we eliminate many of the problems businesses and homeowners traditionally have when trying to hire, evaluate and work with a painter. We have been serving area businesses and homeowners for over 25 years. In that time we have asked thousands of customers what is most important to them. Here is what we found out.
Ask these four questions to make sure your painting company's policies, procedures & standards will protect you from an unpleasant painting experience:
Do You Have A Written Guarantee That The Price You Quote is the Price I’ll Pay — No Exceptions?
We spend extra time to detail your bid so you know what is covered...you won't end up with a surprise in the middle or end of the job. Our bid is complete. Make sure the painter puts it in writing that they won't charge you more after they start just because they didn't do a thorough job of estimating up front.
Will You Guarantee to Return My Phone Call and Pledge To Show Up When Promised?
Less than 20% of painters show up when promised because they don't have enough help.How many times have you called a painter for a quote and they never even returned the call? I have two experienced assistants dedicated to scheduling, answering questions and resolving problems. We guarantee to return your call.
Will You Commit to Finish My Project On Time or Give Me a $50 Refund Per Day?
Overbooking is common in our industry. Lots of painters show up the first day, leave the place a mess and then you don't see them for weeks. We have four fully trained crews and over 20 painters available. Our size allows us to schedule efficiently and we are on your job every day until it is finished.
Are You Licensed?
Effective December 2005, the State of New Jersey requires all painting contractors serving the residential and non-commercial market to register with the New Jersey Division of Consumer Affairs. Star Painting has been registered since January of 2005. The full text of the requirements can be viewed here. It is a fourth degree felony for a contractor to perform residential work and not be licensed.
Star Painting, Inc. license number is 13VH00317500.
