United States
38 Reviews
0 Helpful
Becky H
FNBC Bank
United States
38Reviews
0Helpful
Client Rating
This ticket was put in on 7/18 and was not...
8/28/2024 3:48:55 PM
This ticket was put in on 7/18 and was not resolved until 7/31. Sounds like the KB on this particular issue needs to be changed. My understanding the KB says this is handled internally by FNBC and that is not true but it took 4 days to figure that out.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
38 Reviews
0 Helpful
Becky H
FNBC Bank
United States
38Reviews
0Helpful
Client Rating
I'm thinking Kyler did not have knowledge of how...
8/28/2024 3:56:21 PM
I'm thinking Kyler did not have knowledge of how the Integrated Teller undate process works or what incedents happened at the time of this Integrated Teller update.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
38 Reviews
0 Helpful
Becky H
FNBC Bank
United States
38Reviews
0Helpful
Client Rating
Henrique took care of James in a timely manner.
8/28/2024 3:58:35 PM
Henrique took care of James in a timely manner.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
38 Reviews
0 Helpful
Becky H
FNBC Bank
United States
38Reviews
0Helpful
Client Rating
Quick Score
8/28/2024 4:10:24 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
123 Reviews
0 Helpful
Robert H
MapleMark Bank
United States
123Reviews
0Helpful
Client Rating
Quick Score
8/28/2024 5:36:18 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
1 Reviews
0 Helpful
Mindy T
Mason Bank
United States
1Reviews
0Helpful
Client Rating
Cody was very helpful in resolving the issue I...
8/28/2024 5:41:49 PM
Cody was very helpful in resolving the issue I had.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Oakwood Bank (Community Bank of Snyder)
2 Reviews
0 Helpful
Dana Y
Oakwood Bank (Community Bank of Snyder)
Client Rating
Quick Score
8/28/2024 6:52:49 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
59 Reviews
0 Helpful
Ashley F
Patriots Bank
United States
59Reviews
0Helpful
Client Rating
If I could rate this ticket with a 100 stars I...
8/28/2024 7:24:19 PM
If I could rate this ticket with a 100 stars I would. Both of these gentlemen stuck with me for months while we tried to get this to work. They worked with me multiple times to resolve the issue with FISERV. I appreciate it sooooooooo much! Thank you both!!!!
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Farmers and Merchants Bank of Mound City Kansas
40 Reviews
0 Helpful
Angela R
Farmers and Merchants Bank of Mound City Kansas
Client Rating
Quick Score
8/28/2024 7:31:59 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
Synergy Federal Credit Union
2 Reviews
0 Helpful
Katherine I
Synergy Federal Credit Union
United States
2Reviews
0Helpful
Client Rating
Thank you keep up the good work.
8/28/2024 7:52:32 PM
Thank you keep up the good work.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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