Home  »    
Managed Profiles
Computer / Tech Services, Managed Services Provider
210 McClellan Street, Ste 100 Wausau, WI 54403 United States
P: 877-730-7471   Website:  Click Here

About Us

Wisconsin Partner for all Your IT Needs RMM Solutions is one of North America's top 500 Managed Service Providers for the third-straight year! Here are some of our services. Managed IT Services Increase cybersecurity, efficiency, and productivity throughout your organization when you work with RMM Solutions. We securely manage your technology by taking responsibility for maintaining patching, updating, monitoring, and reporting. Outsourcing your IT Help Desk allows your IT team to remain focused on strategic initiatives to keep your organization moving forward. RMM Solutions Managed IT Services improves operations, predictable budgeting, and decreases expenses. You gain full access to our 24/7 help desk team with expertise in all IT areas, so you don't need to have an entire IT staff with individual specializations. Together, we create a long-term roadmap to eliminate surprises and help your organization use technology to grow. Cloud Solutions Designed For SMB Our cloud solutions offer white-glove service, no matter what size organization you are. Focus your capital on growing your business using our power, cooling, physical security, and communication connections. We offer comprehensive cloud solutions, including colocation, hybrid, private, public, backup, Office 365 backup, and disaster recovery, leading with a cloud-first strategy. Layered Security Approach As a Security Provider in Wisconsin, we safeguard, monitor, and securely manage your technology against threats. The problem is cyber-threats are invisible, making you feel exposed and vulnerable. We believe you deserve to know you have a team of experts monitoring for outside threats. We approach security just like cold Wisconsin winters. We layer on the services to prevent access to your technology. We start with the basics of unified threat management, security awareness, behavioral anti-virus, multi-factor authentication, email security, and web gateway security. Once we have these security layers in place, we start adding comprehensive security monitoring 24/7, compliance reporting, and so much more.
Awards and Accolades We understand you need to do your research before reaching out to our Wausau IT consultant team. Here are a few of our recent accomplishments to make your research easier. • 2020 CRN Fast Growth 150 • 2020 HPE Platinum Status • 2020 MPS 500 and Tech Elite 150 • CRN 2020 Top 500 Solutions Provider • 2019 CRN Triple Crown Honors
Don't just take our word for it.

New Era Technology has 534 Reviews

Sort By: Most Helpful  |  Recent |  Ratings  
  Client Rating
Excellent service, patience and attention- Thank...

1/29/2021 3:07:16 PM
Excellent service, patience and attention- Thank you!
  Client Rating
Great job appreciate the quick response.

1/29/2021 10:32:48 PM
Great job appreciate the quick response.
  Client Rating
Troy did a very good job and explained where to...

1/30/2021 3:47:03 PM
Troy did a very good job and explained where to make the changes.
  Client Rating
The RMM crew is always helpful. They listen to...

2/1/2021 4:41:54 PM
The RMM crew is always helpful. They listen to my questions/concerns and address them with quick accurate answers. Thanks very much!
  Client Rating
Thanks Zach and Troy for following up on the...

2/2/2021 6:54:34 PM
Thanks Zach and Troy for following up on the Proofpoint url about targeting campaigns from certain domains. You gave me options going forward and I appreciate it. Thanks
  Client Rating
I didn't initially indicate that my request was...

2/2/2021 9:35:50 PM
I didn't initially indicate that my request was fairly urgent. When I did follow up the next day to notify RMM that my request needed attention, they resolved the issue immediately. And Paul took the initiative to solve the issue that would be the quickest rather than doing exactly what I had asked for (because I didn't know there was a quicker way!) Well done!!
  Client Rating
Craig and Majid are great to work with. They...

2/2/2021 10:38:50 PM
Craig and Majid are great to work with. They were a tremendous help! I am not sure I actually got a chance to work with Peyton. Sorry!
  Client Rating
Thank you for handling the issue so quickly!

2/3/2021 3:46:26 PM
Thank you for handling the issue so quickly!
  Client Rating
Troy resolved my issue completely and gave great...

2/3/2021 8:40:45 PM
Troy resolved my issue completely and gave great customer service.
  Client Rating
Thank you!

2/4/2021 1:44:22 PM
Thank you!