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Computer / Tech Services, IT Service Provider, Managed Services Provider
P.O. Box 2354 Glen Allen, VA 23058 United States
P: +1 804-282-2282   Website:  Click Here

About Us

When other Richmond, Virginia IT services and IT support companies put you on hold, The HelpDesk Company puts your business first. Our world-class customer service and unique partnership approach are a step above the rest, with proactive, personalized network solutions that minimize downtime and maximize productivity.

Franklin IT Solutions has 44 Reviews

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Representative was very patient and thorough. He...

10/13/2021 1:21:21 PM
Representative was very patient and thorough. He walked me through every step he was taking to fix my issue. Very pleasant experience with no frustration.
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Quickly resolved, and Joe was very professional

10/15/2021 1:56:37 PM
Quickly resolved, and Joe was very professional
  Client Rating
Always helpful and fast.

10/27/2021 5:47:02 PM
Always helpful and fast.
  Client Rating
This was an involved request of loading...

6/13/2022 6:24:53 PM
This was an involved request of loading documents, spreadsheets, 365 Outlook and Help Desk's security suite in a new, replacement computer. Joe knew exactly what to do to achieve this goal and he did so in a remarkably short amount of time. When I am at the new computer, all of the information I was using or could use on the old device before the switch is right at hand. This is the quality of assistance I have received for the last four years that my organization has contracted with Help Desk.
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8/25/2022 6:57:06 PM
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8/25/2022 8:48:56 PM
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8/25/2022 9:32:41 PM
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8/26/2022 10:22:32 AM
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8/26/2022 12:34:10 PM
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8/26/2022 1:35:13 PM
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