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Computer / Tech Services, IT Service Provider, RMM (Remote Monitoring and Management), Managed Services Provider, CyberSecurity
11, 7711 50th Ave Red Deer, AB T4P1M Canada
P: 1 800 842 9452   Website:  Click Here

About Us

With offices in Calgary and Red Deer, Bulletproof InfoTech has been delivering high-end IT solutions to small and mid-sized businesses throughout Alberta for 30 years and counting.

Bulletproof IT has 13265 Reviews

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11/13/2023 4:51:47 PM
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There was one issue on this ticket. I submitted...

11/13/2023 5:55:04 PM
There was one issue on this ticket. I submitted the ticket using CommandPost (8:07am on November 6) and selected the category at the bottom "Something Else". I did not get the usual email confirmation with a ticket number nor did my request show up in the list of tickets. Since I thought it did not work I put the ticket in again (9:16AM). This was not ideal and is it an opportunity for Bulletproof to improve.
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11/13/2023 7:56:55 PM
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11/14/2023 3:58:41 PM
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11/14/2023 5:05:21 PM
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11/14/2023 5:31:28 PM
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11/14/2023 6:16:45 PM
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11/14/2023 10:00:25 PM
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Although I submitted the ticket on behalf of...

11/15/2023 2:59:15 PM
Although I submitted the ticket on behalf of Greg and his workstation, I was not included in the status update. The update went to Greg's email and fortunately he forwarded it to me. It would be helpful to be included in the updates on tickets that I submit on other users' behalf. I am quite certain I made this request before. Special recognition for Nelson who corrected an additional popup issue Greg mentioned to him.
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11/15/2023 5:14:54 PM
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