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Computer / Tech Services, Managed Services Provider
210 McClellan Street, Ste 100 Wausau, WI 54403 United States
P: 877-730-7471   Website:  Click Here

About Us

Wisconsin Partner for all Your IT Needs RMM Solutions is one of North America's top 500 Managed Service Providers for the third-straight year! Here are some of our services. Managed IT Services Increase cybersecurity, efficiency, and productivity throughout your organization when you work with RMM Solutions. We securely manage your technology by taking responsibility for maintaining patching, updating, monitoring, and reporting. Outsourcing your IT Help Desk allows your IT team to remain focused on strategic initiatives to keep your organization moving forward. RMM Solutions Managed IT Services improves operations, predictable budgeting, and decreases expenses. You gain full access to our 24/7 help desk team with expertise in all IT areas, so you don't need to have an entire IT staff with individual specializations. Together, we create a long-term roadmap to eliminate surprises and help your organization use technology to grow. Cloud Solutions Designed For SMB Our cloud solutions offer white-glove service, no matter what size organization you are. Focus your capital on growing your business using our power, cooling, physical security, and communication connections. We offer comprehensive cloud solutions, including colocation, hybrid, private, public, backup, Office 365 backup, and disaster recovery, leading with a cloud-first strategy. Layered Security Approach As a Security Provider in Wisconsin, we safeguard, monitor, and securely manage your technology against threats. The problem is cyber-threats are invisible, making you feel exposed and vulnerable. We believe you deserve to know you have a team of experts monitoring for outside threats. We approach security just like cold Wisconsin winters. We layer on the services to prevent access to your technology. We start with the basics of unified threat management, security awareness, behavioral anti-virus, multi-factor authentication, email security, and web gateway security. Once we have these security layers in place, we start adding comprehensive security monitoring 24/7, compliance reporting, and so much more.
Awards and Accolades We understand you need to do your research before reaching out to our Wausau IT consultant team. Here are a few of our recent accomplishments to make your research easier. • 2020 CRN Fast Growth 150 • 2020 HPE Platinum Status • 2020 MPS 500 and Tech Elite 150 • CRN 2020 Top 500 Solutions Provider • 2019 CRN Triple Crown Honors
Don't just take our word for it.

New Era Technology has 534 Reviews

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12/8/2020 6:42:29 PM
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Matt was very professional and solved the issue...

12/8/2020 9:54:30 PM
Matt was very professional and solved the issue quickly.
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12/8/2020 10:38:03 PM
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12/8/2020 10:38:06 PM
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12/8/2020 10:44:36 PM
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There was an initial delay on the part of RMM in...

12/9/2020 2:15:12 PM
There was an initial delay on the part of RMM in getting this computer onboarded that never should have happened. The project manager for the project did not follow through on this and eventually it was passed on to Holgen where there were further delays and lack of communication. Once we were able to keep RMM on task, the issues were taken care of. We have discussed this with Heinrich and Holgen and hopefully we will not have another experience like this one with RMM.
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12/9/2020 2:45:09 PM
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They did a fantastic job, even though it was a...

12/9/2020 3:34:49 PM
They did a fantastic job, even though it was a simple fix.
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The service tickets are always completed in a...

12/9/2020 3:35:29 PM
The service tickets are always completed in a very timely manner and the techs never make us feel ignorant, even though at times we are:)
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12/9/2020 3:40:08 PM