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Computer / Tech Services, Managed Services Provider
940 Arroyo Street San Angelo, Texas 76903 United States
P: 855-919-1866   Website:  Click Here

About Us

In 1988, CalTech started as a software development company in the garage of Bob Calabrese. When several of Calabrese’s employees left he sought out help to strengthen the CalTech brand. Enter Will Welch and Brent McCasland. Will and Brent, business graduates of Angelo State University, opened Outback Computer Service in 1995 with an investment of $600 and two credit cards! They brought along Outback Computer’s loyal customer base, strong financials, and the competitive advantage to give CalTech the boost it needed. The two companies merged in 1998, maintaining the CalTech Brand. In late 1998, Mr. Welch and Mr. McCasland assumed full ownership of the company. Since then, CalTech has experienced significant growth and continues to attract both great clients and talent to our family. CalTech has been named as one of the Best Companies to Work for in Texas for eight years running by the Texas Association of Business, the Society for Human Resource Management, and Texas Monthly.

Integris Financial Institution Division has 10894 Reviews

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Thank you for your quick response.

1/22/2024 3:58:12 PM
Thank you for your quick response.
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1/22/2024 3:58:32 PM
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Was able to get me where I could see domains...

1/22/2024 4:03:43 PM
Was able to get me where I could see domains assigned to FNBC.
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1/22/2024 4:16:10 PM
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1/22/2024 4:41:00 PM
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1/22/2024 5:37:39 PM
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1/22/2024 6:53:16 PM
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1/22/2024 7:03:12 PM
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1/22/2024 7:09:16 PM
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Took a long time to service this ticket,...

1/22/2024 7:19:45 PM
Took a long time to service this ticket, probably because it had to be touched by 4 separate techs. The key issue of user permissions never was resolved, but a temporary work around presented. I believe the root cause, a permission issue, will surface again next time we explore creating a calendar for a department. If the permission focus was incorrect it was never addressed as such. It is difficult for any tech to know all things Microsoft Office. For that reason I rated the ticket service with a little grace. However, an end-user should never have to repeat the ticket needs to four separate people and then repeat the issue again when techs from early rejoin the ticket. Note for better service. If the need expressed on a ticket is incorrect, inaccurate, or evolves please notate it on the ticket so other assisting members can pick up where the previous tech left off. This is often done very well by Integris, new staff please read the ticket notes prior to following up with the customer. Tickets - It would be great if a user's initial ticket message could be included in the ticket email. Austin Wheeler - Great efforts at customer service. The initial ticket notes you entered had some errors that deviated from our actual issue. Josh Anthony - thanks for thinking outside the box, but the solution was overkill for what should be a straight forward service in Outlook Calendar. Shastian Wheeler - Thanks for listening to the initial ticket and helping us track down organization permissions for calendar sharing. I wish this had been seen to completion. Jason Arreola - not sure where you had a hand on this ticket but thanks for assisting.