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Computer / Tech Services, Cloud Service Provider
445 Hutchinson Ave, Suite 575 Columbus, Ohio 43235 United States
P: (614) 824-6400 sales (614) 824-6600 service   Website:  Click Here

About Us

We use innovative technology solutions to help our clients succeed. We have been in business since 2008, providing world class technical support and proven best practices for managing IT networks, security, compliance and disaster recovery for Ohio based businesses.

Arnet Technologies, Inc. has 1283 Reviews

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  Client Rating
Quick call, quick resolution, no complaints!...

5/18/2020 1:29:33 PM
Quick call, quick resolution, no complaints! CAn you get go to webinar added to my system? Thanks Rich
  Client Rating
The staff at Arnet are wonderful. Weather it's...

5/22/2020 2:34:41 PM
The staff at Arnet are wonderful. Weather it's Bailey taking my call or Ryan fixing my issue when I'm in a jam - everyone there are professional and extremely helpful.
  Client Rating
Super fast and reliable service. Thank you!

6/4/2020 2:33:29 PM
Super fast and reliable service. Thank you!
  Client Rating
As always, Chris & all the other people at Arnet...

6/9/2020 1:01:04 PM
As always, Chris & all the other people at Arnet are the best. So happy they are part of out team.
  Client Rating
As always, Chris and all the people at Arnet are...

6/9/2020 1:03:36 PM
As always, Chris and all the people at Arnet are the best.
  Client Rating
Bailey, who answered the phone on the Help Desk...

6/15/2020 6:47:07 PM
Bailey, who answered the phone on the Help Desk was very efficient and sweet. Dorian responded immediately and not only corrected the problem I was having, but he also addressed the slow speed of my laptop and gave me useful hints for improving it. So appreciate!
  Client Rating
It was frustrating because they could not figure...

6/17/2020 1:49:01 PM
It was frustrating because they could not figure out what the problem was. But someone finally did figure it out. Thank you.
  Client Rating
We experienced a long delay in having our...

6/17/2020 2:38:26 PM
We experienced a long delay in having our printer issue addressed and our work productivity was greatly impacted. As is usually the case Dorian performed as expected.
  Client Rating
Very helpful, but it didn't resolve the pending...

6/18/2020 1:19:56 PM
Very helpful, but it didn't resolve the pending update issue, which evidently isn't needed.
  Client Rating
Opened ticket on Wednesday to set up new pc....

6/23/2020 11:34:26 AM
Opened ticket on Wednesday to set up new pc. Initial response time was 2 hours. That's fine. Ran into a problem and escalated the ticket. Needed admin rights because I couldn't download or install programs. Didn't get a response until Friday morning when I called back. Had three technicians looking into it and still didn't get it fixed. Told Alan to have Ryan call me because Ryan knows our system. Didn't hear back from Ryan until Monday. I think your response times on escalated tickets should be better.
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