As always, very prompt and exactly what I was looking for! :)

Losing internet connection on a Monday morning is never something you want to happen. However, I called Brian at Mpowered, and he was beyond helpful. He was the "go between" with me and the AT&T people. Once we figured out that AT&T would have to send someone out to our office's physical location, he set that appointment up. Brian continually followed up with me each hour to see how things were going. I was even able to let him and the AT&T man speak so that they would be able to note our file in the event this ever happens again. Overall, terrible that our internet went down, but we had the best experience with Brian getting it back up and running. I've worked with him several times in the past week or two, and he's the best service person I've delt with by far - knowledgable and efficient. Our agency really appreciated his help to get back up and running.